Returns & Exchanges

Returns & Exchanges For Purchases Made At

You are able to return or exchange items purchased from for a full refund within 30 days from your purchase date. The item must be unused, undamaged and in the original packaging. Once we receive the item back, we will issue you a full refund (return shipping will not be included).

All returns and exchanges must be pre-authorized by a Lightspeed Outdoors team member. To request a return or exchange, please contact us and have the following information available:

  • Order #
  • Ship-to address

Returns & Exchanges Questions:

  • Call: 1-619-323-2004
  • Speak with our Customer Service Team:
    Monday - Friday | 8:00 am to 4:00 PM PST
  • Email:
  • We usually respond to requests within 24-48 hours.
    Please include your order number, if applicable.
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